Automate the work between your systems.
Most operational cost hides in hand-offs: emails, PDFs, spreadsheets and swivel-chair data entry. We combine LLMs, document AI and durable workflow engines to automate these processes end to end, and we measure the results against a baseline from day one.
2 wks
Process baseline & ROI model
40–70%
Typical manual-effort reduction target in scoped workflows
Exceptions → people
Human review designed in, not bolted on
What is AI automation?
AI automation uses machine learning and large language models to automate business processes that previously needed human judgement: reading unstructured documents, classifying requests, extracting data, making rule-bound decisions and drafting responses. It extends traditional rule-based automation (RPA) to messy, real-world inputs while routing exceptions to people.
Replace brittle, manual and RPA-heavy processes with AI-powered workflows that read documents, make decisions and keep humans in control.
Our AI Automation capabilities.
Process discovery & ROI
Process mining and time studies to rank automation candidates by value, risk and feasibility.
Intelligent document processing
Extraction and validation from invoices, contracts, claims, KYC packs and forms with confidence scoring.
AI workflow orchestration
Durable, observable workflows on Temporal, n8n or cloud-native engines that blend AI steps with business rules.
Voice & conversational AI
Real-time voice agents for scheduling, status enquiries and first-line support, integrated with your CRM.
RPA modernisation
Replace fragile screen-scraping bots with API- and agent-based automation that survives UI changes.
Measurement & continuous improvement
Straight-through-processing rates, exception analytics and savings dashboards owned by the business.
Where it pays back first.
High-value starting points we see across industries. We will help you rank them against your own data, systems and risk appetite.
01
Accounts payable
Three-way match, exception routing and vendor query handling.
02
Claims & underwriting
First-notice-of-loss intake, document checks and triage.
03
Customer onboarding
KYC/KYB document review, data entry and risk flagging.
04
Supply chain & logistics
Bill-of-lading, customs and shipment-exception processing.
05
HR operations
Candidate screening support, policy Q&A and employee requests.
06
Healthcare admin
Prior authorisation packets, referral intake and coding support.
A clear path to production.
Baseline
Measure volumes, handling time, error rates and cost per case.
Prioritise
Score candidates and agree the business case with process owners.
Automate
Build AI-assisted workflows with clear exception queues.
Scale
Track savings, tune thresholds and roll out to adjacent processes.
Tools we ship with.
Selected on merit for your context. We are model-, cloud- and vendor-agnostic.
- Temporal
- n8n
- Azure AI Document Intelligence
- Amazon Textract
- Google Document AI
- Claude
- GPT
- Gemini
- Python
- FastAPI
- Power Automate
- UiPath
- LiveKit
- Twilio
- Kafka
- Postgres
AI Automation: your questions answered.
High-volume, repetitive processes with unstructured inputs and clear outcomes: document-heavy back-office work, request triage, data entry across systems and routine customer enquiries. We score candidates on volume, effort, error cost and risk before building.
We baseline handling time, volume, error and rework rates before building, then track straight-through processing, exception rates and hours returned to the business after go-live. Savings are reported against the original baseline, not estimates.
Our designs move people from repetitive data handling to exception management, quality review and customer-facing work. Humans stay accountable for decisions that matter, and every automated step is reviewable.
Ready to put AI Automation to work? Start with one workflow.
Book a 45-minute strategy session with a Vidura principal. You'll leave with a shortlist of high-ROI AI use cases, the risks to manage, and a realistic path to production.